Refund policy

Refund policy

At Ghayafinds, we want you to be satisfied with your purchase. You may request a return within 14 days of receiving your order.

To be eligible for a return, the item must be unused, in its original condition and packaging, and you must provide proof of purchase.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at ghayafinds@gmail.com with your order number and clear photos of the item.

Return shipping costs are the customer’s responsibility unless the product received is damaged, defective, or incorrect.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to the original payment method. Your bank or payment provider may require additional processing time.

Certain items may not be eligible for return where permitted by applicable law.

This policy does not limit any mandatory consumer rights provided under applicable laws of the United Arab Emirates.

For return or refund requests, contact: ghayafinds@gmail.com